












|
Journal of Engineering, Project, and Production Management, 2025,
15(4),
2025-8
Relationship Management as a Dimension of
Emotional Intelligence for Project Value Co-Creation
Rūta Čiutienė1,
Ramunė Čiarnienė2, Asta Daunorienė3, Vida Drąsutė4,
Evelina Meilienė5, and Kristina Šutienė6
1 Professor,
School of Economics and Business, Kaunas University of Technology, K.
Donelaičio St. 73, 44249 Kaunas, Lithuania, E-mail: ruta.ciutiene@ktu.lt
(corresponding author).
2 Assoc. professor, School of
Economics and Business, Kaunas University of Technology, K. Donelaičio
St. 73, 44249 Kaunas, Lithuania, E-mail: ramune.ciarniene@ktu.lt
3 Assoc. professor, School of
Economics and Business, Kaunas University of Technology, K. Donelaičio
St. 73, 44249 Kaunas, Lithuania, E-mail: asta.daunoriene@ktu.lt
4 Coordinator for Cooperation and
Relationship Development, Faculty of Informatics, Kaunas University of
Technology, K. Donelaičio St. 73, 44249 Kaunas, Lithuania, E-mail:
vida.drasute@ktu.lt
5 Assoc. professor, School of
Economics and Business, Kaunas University of Technology, K. Donelaičio
St. 73, 44249 Kaunas, Lithuania, E-mail: evelina.meiliene@ktu.lt
6 Assoc. Professor, Department of
Mathematical Modelling, Kaunas University of Technology, Studentų St.
50, 51368 Kaunas, Lithuania, E-mail: kristina.sutiene@ktu.lt
Project Management
Received January 7, 2025; revised March 7, 2025; accepted March 17, 2025
Available online
October
6, 2025
Abstract: In recent decades, more
and more attention has been paid to Emotional intelligence (EI) in
Project management (PM). The increasing necessity to work together with
many people representing different organizations and nationalities
requires the ability to create and manage relationships. A considerable
number of studies prove the huge relevance of soft skills like teamwork,
leadership, relationship management and stakeholders’ engagement for
projects success and its value. Although concepts of EI and Project
value co-creation are dynamic research areas widely analyzed by
scientific community in the recent years, there is a gap in research
works between relationship management as a dimension of EI and project
value co-creation. The paper aims to explore how EI competencies, with a
particular focus on relationship management—recognized as the strongest
personnel related competence - foster project value co-creation. The
paper introduces a research model that demonstrates how stakeholder
relationship management mediates the co-creation of project value with
stakeholders and the overall creation of project value. The
stakeholders’ relationship management is part of a complex project
management ecology. In response to the literature review and
quantitative research data collected as a case study among project
managers at Kaunas University of Technology, Lithuania, the paper
debates how project stakeholders’ relationship management as part of
emotional intelligence concept should be treated as a strategic element
for the project value co-creation. This approach broadens the
conventional understanding of project stakeholders’ relationship
management. Consequently, managing project stakeholders’ relationship
management through the dimensions of emotional intelligence offers new
insights into the way how project managers could enhance their skills
through engagement with stakeholders in order to create project value in
a more efficient way.
Keyword : Emotional intelligence,
project management, relationship management, value co-creation.
Copyright © Journal of Engineering, Project, and Production Management (EPPM-Journal).
This work is licensed under a
Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported
License.
Requests for reprints and permissions at eppm.journal@gmail.com.
Citation: Čiutienė, R., Čiarnienė, R., Daunorienė, A., Drąsutė, V.,
Meilienė, E., and Šutienė, K. (2025). Relationship Management as a
Dimension of Emotional Intelligence for Project Value Co-Creation.
Journal of Engineering, Project, and Production Management, 15(4),
2025-8
DOI:
10.32738/JEPPM-2025-8
Full Text
|